Tariff Plan "Calls Abroad"

Migration to the tariff plan is closed.

It is an optimal choice for those who need to call abroad without spending much.

Save up to 15% with Tariff subscription service

Services in Ukraine
Bundle of services 4 weeks, UAH	65
Estimated cost, UAH/day*	2,32
Internet, GB	2¹
Calls to lifecell	Unlimited
Calls to other mobile networks in Ukraine, UAH/min	1,00²
Calls to landline numbers, UAH/min	1,00²
Call set-up fee for calls in Ukraine, UAH	0
SMS within Ukraine, UAH	100 SMS for 3 UAH per day of use³
International calls
Tariffs in roaming

Useful USSD codes

Tariff subscription service activation and control menu	*490#
Control menu of daily service package	*103#

* Estimated cost per day of service package is the approximate cost calculated for 1 day of service package by dividing the cost of such service package by the period of its validity (number of days) and rounded up to kopecks. The estimated cost per day is provided for informational purposes only with the aim to allow consumers to match the cost of different service packages and cannot be paid separately; payment of the service package cost can only be made in full.

A daily service package

If there are not enough funds on the account to pay for a 4-weeks service package, a daily service package will be charged daily automatically, subject to a sufficient amount in the account. Otherwise, standard charging applies.

A daily service package
Internet, МB	200
Calls to lifecell	Unlimited
Cost, UAH	6
Control menu	*103#

Details

¹After using 2 GB, the access to the Internet will be blocked in case there are no any other Internet services ordered.

²If there is a sum on your account more than 2 kopecks, but it is not enough to pay for a minute of outgoing and/or diverted call at a standard cost, the subscriber will be accrued the number of seconds corresponding to the remainder of funds on the account (based on the cost of 1 second=0.016666 UAH).

³The package of 100 SMS is provided, which is valid till end of day (by Kyiv time). Since 101 SMS per day, every SMS will cost 1 UAH.

Redirected calls are charged based on a tariff of outcoming call depending on the direction. For redirected calls to lifecell numbers additional fee is charged – 0,21 UAH per call.

The tariff is quoted with all charges and commissions.

LLC “lifecell” reserves the right to set and change tariffs (tariff plans) for its services in accordance with the Law “About Telecommunications”, to change the list of the services of such kind, as well as change the terms and conditions for them; change the period of Campaigns, prematurely terminate, stop their validation period unilaterally in accordance with conditions and procedures of providing the LLC “lifecell” telecommunication services.

Детальні умови тарифікації, мінімальний строк та додаткові умови надання послуг, що стосуються цього тарифного плану.

questions and answers

How is call diversion charged in roaming?

Only unconditional call diversion, i.e. diversion of all calls, needs no additional charge roaming. When a call diversion is enabled on condition of "No Answer", "Not Available" or "Busy", such a diverted call will be charged as two calls, i.e. an inbound roaming call and an outbound roaming call.

NB! Diversion on condition of "Busy" means that if you talk to someone on the phone and don’t have an activated call hold service, instead of "busy" beeps, the inbound call will be automatically diverted to the predefined phone number, i.e. a conditional call diversion will take place. Also, when an inbound call is rejected by pressing the end call, the call will be automatically diverted to the answering machine, i.e. a conditional call diversion will take place. Such a call will be charged as an inbound roaming call and an outbound roaming call.

To cancel all types of call diversion, dial ##002# and press the call button.

How to check and disable the bans on the phone?

Check for a ban on making/receiving calls, sending/receiving SMS or Internet use in your phone menu following the instructions or using one of the following codes:

Outbound calls and SMS
Service status inquiry	#33#
Cancellation	#33*<password>#
Inbound calls and SMS
Service status inquiry	#35#
Cancellation	#35*< password >#
Outbound calls abroad and SMS
Service status inquiry	#331#
Cancellation	#331*< password >#
Inbound calls and SMS outside Ukraine
Service status inquiry	#351#
Cancellation	#351*< password >#
Cancellation of all limitations on calls
Setting	#330*< password >#

, where password is four numbers established by the subscribers on the phone themselves.

How to setup MMS manually?

To setup MMS manually please fill corresponding fields in your mobile device with the following parametrs:

Connection name:	lifecell MMS
Data bearer:	GPRS
Access point name:	mms
User name:
Prompt password:	No
Password:
Authentication:	Normal
Homepage:	http://mms.life
Connection security:	Off
Session mode:	Permanent
Phone IP address:	Automatic (0.0.0.0)
Primary name server:	0.0.0.0
Secondary name server:	0.0.0.0
For phones with WAP 1.0 supprt
Gateway IP adress:	10.10.10.10
Gateway port number:	9201
Proxy server:	10.10.10.10
Proxy port number:	9201
For phones with WAP 2.0 supprt
Gateway IP adress:	10.10.10.10
Gateway port number:	8080
Proxy server:	10.10.10.10
Proxy port number:	8080

documents

Налаштування для MMS (docx 30.2 КБ)

How to call from abroad (from roaming) to numbers in Ukraine?

When abroad, you must dial the cell phone number in an international format:

+ {country code} {city code or network code} {cell phone number}

For example, to call the lifecell service center, dial:
+380635433111, where

«+» - international prefix*,

380 - code of Ukraine,

63 - lifecell network code (63 або 93),

5433111 - cell phone number.

* The rules of dialing symbol «+» you can find in the manual to your mobile device.

How to call abroad?

To call abroad dial:

+ or 00 (country code) (city code) (subscriber number)

For example, to call to London, dial +44 20 XXX XX XX or 00 44 20 XXX XX XX, where:

+ or 00 – dialing code for international calls,
44 – code of United Kingdom,
20 – code of London,
XXX XX XX – subscriber’s phone number.

What is the network selection in roaming?

After selecting a network manually, the phone will only use a selected network. If this network is not available at any time, the screen will read No Service, and making calls, sending messages or Internet access in the network of the chosen carrier will be available. This may mean that you are in a place where the signal of the said carrier is unavailable or weak. In this case, we recommend restarting your phone (turn it off and back on) and repeat the carrier search manually. If there is no signal in this place, repeat the network selection, having moved to the area where the carrier’s signal is stable.

When you choose an automated carrier selection, your phone will connect to the network, the signal of which is the strongest, and can automatically switch from one network to another.

lifecell LLC is not responsible for the operation of foreign carriers in the networks of which you get registered when staying abroad.

Which is the maximum call duration with tariff 0 UAH/min?

The maximum call duration of one outgoing call within lifecell’s network is 30 minutes.

How to check balance and services volume remaining?

To check your current balance and remaining of services volume dial *111# or *121#.

How to check and refill the account balance in roaming?

To check remaining (minutes, megabytes) and order the additional services in roaming, dial *108#. The request is free.

To verify the account balance, dial *111# and press the call button (free of charge).

You can always top up the account balance with your Visa, Visa Electron and Master Card via the Internet as follows:

At lifecell website in «Refill» section (without fee!)
Via Мy lifecell mobile app, which we recommend you to install before leaving. It is available for phones based on iOS and Android.

Diversion from the number of another mobile carrier

If you use the services of another mobile carrier, but went on a trip with lifecell SIM-card and wish to receive calls coming to your number of another carrier while in roaming, please, dial on the phone with a SIM-card of another carrier a combination of **21*+380ххххххххх#,

where: +380ххххххххх - is your new number "Easy Roaming".

To cancel the diversion, dial the following combination on the phone of another carrier: ##002#.

How the carrier’s name will be displayed on the screen of my phone while in roaming?

There may be different options of displaying the carrier’s name on the phone. To learn how the carrier’s name can be displayed on the phone in a chosen country, check the attached file.

documents

Відображення назви оператора на екрані телефона (xlsx 13.1 КБ)

Useful numbers

Balance check: Main, Bonus account, rest of minutes, SMS, gigabytes
Check main balance and bonus account	*111#
Check remainder of the package and additional services (minutes, SMS, MB) and the number validity	*121#
Service numbers
Exact time	*160#
Your phone number and tariff plan	*161#
Menu to change the language of information SMS from lifecell	*133#
Menu to manage the activated services: list of services validity period deactivate the services	*112#
Basic numbers
Menu to activate additional services	*123#
Menu to change tariff plan	*141#
Menu to order additional internet packages	*301#
Menu to order additional package of minutes to other networks	*040#
Menu to re-order tariff service package	*700#
Hamster (chomp down on minutes, MB and SMS haven’t been used during previous month)	*199#
Refill Main and Bonus account and related services
Voice menu for bank card refill without commission	4012
Pay for me	816380(63\73\93)XXXXXXX or **380(63\73\93)XXXXXXX
Additional founds	1171#
Geolocation services
Lifecell Navigator (search a list of the closest shop)	545
Contact information
Contact number for feedbacks about service in lifecell shops	5995
Contact center	5433 (for lifecell users) 0 800 20 5433 (free from fixed and mobile numbers within Ukraine)

What is the MMS tariff in roaming?

If you send an MMS to a number of a Ukrainian mobile carrier, the tariff corresponds to your plan or a standard value. The GPRS traffic in the network of registration according to conditions of Easy Roaming proposal is charged additionally.

If you send an MMS to a number of a foreign carriers, the tariff shall be UAH 5.00 (including VAT and duty to PF). The GPRS traffic in the network of registration according to conditions of Easy Roaming proposal is charged additionally.

Can I use bonuses in roaming?

No. Services in roaming are billed from the main account only; the bonus funds, minutes, messages and MB are not valid while in roaming.

How often is it possible to change the tariff plan?

Your lifecell’s tariff plan can be changed once a day.

How can I contact a lifecell customer service representative?

Call 0635433111.

The call is free.

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Tariff Plan "Calls Abroad"

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questions and answers

questions and answers

documents

documents

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Details

questions and answers

questions and answers

documents

documents

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"Free BiP in roaming" service

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