How to use

If it is not possible to top up right now, activate the service "Additional Funds" and instantly get from 20 to 350 UAH for any lifecell services! The used amount of Additional funds will be returned with the next top up.

Service Fee

Service activation - FREE.

Use of the service for two days - FREE.

The service fee and the available amount of additional funds are determined according to the table:

Additional Funds, UAH	Total period of using the services of LLC "lifecell", days	Top-up amount of the account for the last 2 months, UAH	Fee for using the “Additional Funds” service, UAH
20	≥ 90	≥ 80	5,00
50	≥ 360	≥ 100	12,50
100	≥ 360	≥ 180	25,00
150	≥ 720	≥ 250	37,50
250	≥ 720	≥ 350	62,50
350	≥ 720	≥ 550	87,50

Find out the available amount of additional funds	*111#
Checking the amount of Additional funds used and the amount to be paid after top up	111111#

Details

This service is available to individual and corporate prepaid subscribers who have been using lifecell services for three or more months and refilled their account by 80 UAH or more during the last 60 days. The service cannot be used by the subscribers who are in the territory determined by the Resolution of the Cabinet of Ministers of Ukraine No. 1085-p dated November 07, 2014.

If you cannot top up your main account within 2 calendar days, the service fee will be charged during the next top up along with the amount of funds used.

Additional funds are valid for 7 days (starting from the day of their use). If the account is not refilled during this period, the possibility to use lifecell services at the expense of additional funds is terminated and will be restored automatically after the return of the used funds and payment of the cost of the service.

When a subscriber ports to another mobile operator, "Additional Funds" service is automatically deactivated when a request is received from another mobile operator to port the subscriber’s number to another network. If the subscriber has not ported his number to another network by the end of the specified period, the service can be reconnected upon the corresponding application from the subscriber.

Order

Call from your mobile phone

*117*1#

Call the call center

0 800 20 5433

free from landline numbers

5433

from mobile

Order via “My lifecell” self-service system

questions and answers

How to activate service?

Choose the most convenient way to order the service from the following 5 offered:

1. Dial *117*1# from your mobile and confirm your request.

2. Dial *123# from your mobile, select Yakscho 0 na rakhunku, then Dodatkovi groshi and confirm your request.

3. Just press 1, if you hear that there is not enough money in your account when making an outgoing call and you will be offered to use the "Additional Funds" service.

4. Order through "My lifecell" self-service system

5. Call the contact centre:

0 800 20 5433 free from landline phone

5433 free from mobile

When ordering a service, please note that the fee for its use will not be charged if the account is replenished within 2 days (on the day of the order and the next full calendar day). The first day of the 7-day additional funds validity period is the day of order.

How to know about the rest of Additional funds?

Dial *111# to check the balance of Additional Funds.

Who can use the "Additional funds" service?

This service is available to individual and corporate prepaid subscribers who have been using lifecell services for three or more months and refilled their account by 80 UAH or more during the last 60 days. The service cannot be used by the subscribers who are in the territory determined by the Resolution of the Cabinet of Ministers of Ukraine No. 1085-p dated November 07, 2014.

How to deactivate the "Additional funds" service?

Dial *117*1# and confirm your request.