Questions in Categories

Useful self-service numbers

*111# checking of the account balance

4012 – voice menu for the replenishment of the account using a bank cardwithout commission

*161# – your mobile phone number and tariff plan

*121# – checking the balance of services provided under the terms of chosen tariff plan or additionally ordered ones (balance of bundle minutes, SMS, Internet Mb etc.), and the validity of number

*112# – control menu for the ordered services, where you can find the list of the active services and their validity or deactivate services

*123# – menu of convenient ordering of the additional services

*133# – menu for changing the language of the informational SMS received from lifecell


 
How can I put a question?

By the phone

You can ask all questions concerning lifecell by calling:


0 800 20 5433 - free from the fixed network of Ukraine
or 5433 - free within lifecell network

+38 063 5433 111 or +38 044 233 6363 - for roaming subscribers, a call will be charged for according to the tariff of a country of stay.


Online

Simply press a button to contact a representative of the call-center.

BiP chat in BiP app

Just go to “Review” section, then “New Services” and start the chat.

lifecell stores

You can visit one of our lifecell stores.


 
How can I put a question?

By the phone

You can ask all questions concerning lifecell by calling:


0 800 20 5433 - free from the fixed network of Ukraine
or 5433 - free within lifecell network

+38 063 5433 111 or +38 044 233 6363 - for roaming subscribers, a call will be charged for according to the tariff of a country of stay.


Online

Simply press a button to contact a representative of the call-center.

Available 7 days a week from 7:00 to 20:00.

Service centers

You can visit one of our service centers.


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service

 
0 800 20 5433
Free from fixed and mobile numbers within Ukraine
5433
from lifecell numbers
 
  Support

Choose type of your business

Up to 75 employees

or

More than 75 employees

 

Kyiv