Questions in Categories

Mobile connection

What is the lifecell network coverage?

The lifecell network covers 99% of the territory of Ukraine. As of the end of the 2nd quarter of 2016, the active subscribers base is 9,7 million users. 

Which is the maximum call duration with tariff 0 UAH/min?

The maximum call duration of one outgoing call within lifecell’s network is 30 minutes.

Emergency call

Fire department / Rescue service 101

Police 102

Ambulance service 103

Gas Service 104

Calls to this emergency numbers are free of charge.

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How can I make calls?
To call from your mobile phone in roaming of lifecell, please, dial:
  • to call the lifecell subscriber — +38 063 (or 093, 073) ХХХ ХХ ХХ
  • to call the subscriber of other Ukrainian operator — 0 code of the operator ХХХ ХХ ХХ
  • to call the local number in Ukraine — 0 code of the city ХХХ ХХ ХХ
  • to call abroad from Ukraine and being abroad to call to any other country (in roaming), please, dial + code of the country, code of the city (or code of the operator) ХХХ ХХ ХХ, where «0» is the aces code to the local communication network, «63», «73» and «93» are codes of lifecell network, ХХХ ХХ ХХ is the number of the subscriber.

How to cancel «Detailed bill (for prepaid)»?

Visit self-service "My lifecell", in section Payments and expenses choose the service «Detailed bill» - «Deactivate service». The service will be deactivated after confirmation with a Personal Password.

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Замовити налаштування послуг ти можеш за допомогою комбінації *123*6# або надіславши SMS на номер 123 з текстом:

  • INTERNET — щоб отримати налаштування для Інтернету з телефону або планшету
  • F – щоб отримати налаштування для послуги «Вільний доступ»
  • A – щоб отримати налаштування для послуги «lifecell Архів»
  • WAP — щоб отримати налаштування WAP
  • ALL — щоб отримати всі налаштування, які підтримуються твоїм телефоном.


To order the automatic settings to be sent to your telephone use one of the following options:

  • Call *123#, select a category Na zvyazku, Nalashtuvannya telefonu.
  • Call at 5433 (free in Ukraine) and contact the employee of the call-center. Name your telephone number and the service and then the necessary settings will be immediately sent to your telephone.


0 800 20 5433
Free from fixed and mobile numbers within Ukraine
from lifecell numbers


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Up to 150 employees


More than 150 employees