"Additional funds" service

The "Additional Funds" service allows you to continue communicating even when there is no money on your account!

Having activated the "Additional Funds" service, you will automatically receive from 10 to 100 UAH extra and use the same for any lifecell services, and the amount used can be returned with the next account refill.

Starting from 01.05.2019 the next changes will be added to the process of deactivation of “Additional Funds” service: the service will be automatically deactivated at the moment of getting request from other mobile operators on subscriber’s number porting-out to another network. If subscriber doesn’t port-out his number to another network within certain period the service can be activated by correspondent request from subscriber.

Order

How to use

Activate the service, get more money and continue communicating!

Having activated the "Additional Funds" service, you will automatically receive from 5 to 100 UAH extra and use the same for any lifecell services you may need.

The available extra money sum is determined as follows:

Maximum amount of additional funds	Number of days since SIM-card activation	Account refill for the past 60 days
10 UAH	> 90 days	≥ 50 UAH
20 UAH	> 270 days	≥ 70 UAH
30 UAH	> 360 days	≥ 120 UAH
40 UAH	> 360 days	≥ 200 UAH
60 UAH	> 720 days	≥ 100 UAH
100 UAH	> 720 days	≥ 200 UAH

To learn the available amount of extra money, dial *111#. To check the amount used and the amount payable after refill, dial *111*111#

Details

This service is available to individual and corporate lifecell subscribers served on a prepaid basis for three or more months and refilled their account by 50 UAH or more during the last 60 days.

After service ordering and activation, you will automatically receive 10 to 100 UAH extra for the use of any lifecell telecommunication services within the funds received.

The validity of additional funds is 7 days (from the date of commencement of their use). If the account is not refilled during this period, the possibility of using the services for extra money will be terminated and resumed automatically after the repayment of money used and payment for services.

COST OF SERVICE

Service activation - FREE.

Use of services within each received sum of additional funds for two days - FREE.

The fee for "Additional Funds" service is from 3.00 UAH (including all taxes) and is withheld together with the amount of funds used immediately after the next refill:

- unless the personal (main) account is refilled within two calendar days of the beginning of extra money use.

Order

Call from your mobile phone

*117*1#

Call the call center

0 800 20 5433

free from landline numbers

5433

from mobile

Order via “My lifecell” self-service system

questions and answers

How to activate service?

Dial *117*1# and approve your request
Dial *123#, choose Upravlinnia rahunkom, then Dodatkovi groshi and approve your request
With the self-service system My lifecell

How to deactivate the "Additional funds" service?

Dial *123#, choose Upravlinnia rahunkom, «Additional funds» and approve your request.

How to know about the rest of Additional funds?

Dial *111# to check the amount of Additional funds remaining.

How to know about the amount of money spent and the amount of money to be paid for the service after top-up?

Dial *111*111# to check the amount of money spent and the amount of money to be paid for the service after top-up.

Who can use the "Additional funds" service?

This service is available to individual and corporate lifecell subscribers served on a prepaid basis for 5 or more months and refilled their account by 30 UAH or more during the last 60 days, other than subscribers in the territory determined by the Resolution of the Cabinet of Ministers of Ukraine No. 1085-p dated November 07, 2014