Mobile care
Pick convenient tools to take care of your loved ones:
Order and pay for service packages from your account
How does it work?
· Order or reorder* the service package for your loved ones in the Mobile Care section through the My lifecell mobile application or dial *700# and pay for their service packages from your mobile account. The subscriber for whom you order will be notified of payment by SMS.
· Mobile care service differs favorably from the top-up of the account to another subscriber. The subscriber you care about may be charged for the activated services or debt when replenishing the account. If you use Mobile care service, your loved one will receive the service package under their tariff anyway, and will be able to stay in touch.
*ordering the service package before the due date of the current service package within the tariff plan.
· Mobile care service differs favorably from the top-up of the account to another subscriber. The subscriber you care about may be charged for the activated services or debt when replenishing the account. If you use Mobile care service, your loved one will receive the service package under their tariff anyway, and will be able to stay in touch.
*ordering the service package before the due date of the current service package within the tariff plan.
Activate additional minutes, gigabytes, video and SMS
Pick the desired amount of services:
SMART FAMILY TARIFF PLAN
Combine up to 5 numbers of family or friends and use the internet, minutes, and SMS together from the same Smart Family tariff plan.
Optimize your family's communication budget by paying for a single plan instead of multiple plans.
S
199 UAH / 4 weeks
S
199 UAH / 4 weeks
The range of packages for your needs: S, M, L.
M
279 UAH / 4 weeks
M
279 UAH / 4 weeks
Budget control means the ability to set a limit on the usage of the shared services package for each group member.
L
379 UAH / 4 weeks
L
379 UAH / 4 weeks
* Estimated cost per day of service package is the approximate cost calculated for 1 day of service package by dividing the cost of such service package by the period of its validity (number of days) and rounded up to kopecks. The estimated cost per day is provided for informational purposes only with the aim to allow consumers to match the cost of different service packages and cannot be paid separately; payment of the service package cost can only be made in full.
MANAGE 5 NUMBERS ONLINE
· Download the "My lifecell" application for Android
· Add up to 5 numbers in the app
· Change tariff plans, connect and disconnect services in 1 click
· Add up to 5 numbers in the app
· Change tariff plans, connect and disconnect services in 1 click
Q&A
Who can order/receive tariff service packages?
The service is available to be ordered/received by subscribers of LLC lifecell, who have concluded an agreement on the provision of telecommunications services in oral or written form and are served under individual tariff plans on prepaid terms. If you order a service package for another subscriber, please note that he/she can only receive the service package once a day. Meaning, if the subscriber for whom you want to order a service package has already paid for it, you will receive a refusal. In this case, just try again next day.
How many subscribers can I order service packages for?
There are no limits on the number of subscribers for whom you can order the service packages.
Are there limits on ordering additional minutes, gigabytes, and SMS?
This feature can only be used by subscribers of LLC lifecell, who have concluded an agreement on the provision of telecommunications services in oral or written form and are served under individual tariff plans. There are no limits on the number of orders.
FULL CONDITIONS
The Mobile care service is available for order/receive to subscribers of LLC lifecell, who have concluded an agreement on the provision of telecommunication services orally or in writing and are serviced on individual tariff plans on the terms of preliminary payment.
Activation of service package for tariff plan is carried out through the code: *700#
Activation of additional minutes packages are carried out through the code: *040#
Activation of additional gigabytes packages are carried out through the code: *301#
Activation of additional SMS packages are carried out through the code: *302#
Information on the current status of the service: *121#
If you order a service package for another subscriber, it is worth considering that you can only get the service package once a day.That is, when the subscriber to whom you want to order the service package has already paid for it, you will be refused.In this case, just try again the next day.
There are no restrictions on the number of subscribers for which service packages can be ordered.That is, you can order a service package for 10, 100 and more subscribers.
If there is not enough money on the account to order the service package for another subscriber, Mobile care service is not provided.
The service period of additional minutes, gigabytes and SMS will not be renewed automatically.
The service is valid throughout Ukraine.
The terms of service are given as of 02.04.2020.
Receiving services in the temporarily occupied and uncontrolled territories may be limited or impossible due to circumstances that are beyond the influence and control of the operator.
The operator reserves the right to set and change tariffs (tariff plans) for its services in accordance with the Law of Ukraine "On Telecommunications", to change the list of the services of such kind, as well as change the terms and conditions of promotions, prematurely terminate, stop their validation period unilaterally in accordance with terms and procedures for the provision of telecommunication services of LLC lifecell.
Activation of service package for tariff plan is carried out through the code: *700#
Activation of additional minutes packages are carried out through the code: *040#
Activation of additional gigabytes packages are carried out through the code: *301#
Activation of additional SMS packages are carried out through the code: *302#
Information on the current status of the service: *121#
If you order a service package for another subscriber, it is worth considering that you can only get the service package once a day.That is, when the subscriber to whom you want to order the service package has already paid for it, you will be refused.In this case, just try again the next day.
There are no restrictions on the number of subscribers for which service packages can be ordered.That is, you can order a service package for 10, 100 and more subscribers.
If there is not enough money on the account to order the service package for another subscriber, Mobile care service is not provided.
The service period of additional minutes, gigabytes and SMS will not be renewed automatically.
The service is valid throughout Ukraine.
The terms of service are given as of 02.04.2020.
Receiving services in the temporarily occupied and uncontrolled territories may be limited or impossible due to circumstances that are beyond the influence and control of the operator.
The operator reserves the right to set and change tariffs (tariff plans) for its services in accordance with the Law of Ukraine "On Telecommunications", to change the list of the services of such kind, as well as change the terms and conditions of promotions, prematurely terminate, stop their validation period unilaterally in accordance with terms and procedures for the provision of telecommunication services of LLC lifecell.
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