No money to call?
BiP SOS package will help!


100 free minutes* to all numbers within Ukraine via BiP messenger! So that you can call even when the account balance is 0 UAH!




* Under the phrase “100 free minutes” it should be borne in mind that BIP SOS package service is provided for a fee of 0.01 UAH, including all charges and taxes.

Order

What you need to know about BiP SOS package service:


  • 100 free minutes* are provided only for calls via BiP messenger;
  • зyou can call any landline and mobile phone numbers within Ukraine, even those with no BiP installed (except for short numbers and service numbers starting from 0700, 0800, 0900, etc.);
  • if, calling via BiP, you see Voice Call, Video Call and BiP Out Call on the screen, select BiP Out Call;
  • you can order BiP SOS package service no more than 3 times a month;
  • an internet connection (mobile internet or Wi-Fi) is required to make a call.

* Under the phrase “100 free minutes” it should be borne in mind that BIP SOS package service is provided for a fee of 0.01 UAH, including all charges and taxes.





questions and answers  

What is BiP?

BiP is a modern multifunctional lifecell messenger, that allows:

- to share messages and sending high quality photos and videos (free of charge to lifecell subscribers);

- to сall any landline and mobile phone numbers within Ukraine (even those with no BiP installed) using BiP Out Calls function;

- to сall from abroad with no roaming fee using Free BiP in Roaming service;

- to сall using BiP SOS package service with zero account balance.

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What are BiP Out calls?

It is a unique application functionality that allows making calls directly via BiP messenger using BiP Out call function even to those numbers where BiP is not installed. Such call will use package minutes or money of your mobile account, according to your tariff plan. To make an outgoing call, you have to install the app and register with your lifecell number in it, then select the desired contact or enter the number you want to call and press BiP Out Call. An internet connection is required to make the call (both mobile and Wi-Fi network is suitable).

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Who can order BiP SOS package service?

The service can be ordered by lifecell subscribers who are serviced on the individual tariff plans of prepaid and contracted forms of service, except for Gadget Smart, Gadget Tablet and Gadget Router tariff plans.

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How often can I get 100 free minutes with BiP SOS package?

BiP SOS package service can be ordered no more than 3 times a month. Please, note that a second order for a month is possible if you have top up your account for any amount after the 1st order, and a third order is possible if you top up your account after the 2nd respectively. You can get 100 minutes with BiP SOS package once a day only.

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Can I get 100 free minutes without BiP messenger installed?

Yes, you can first order and get 100 free minutes with BiP SOS package and then download BiP application. 100 free minutes are only available for calls via BiP application and are valid until the end of the day they were ordered.

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What should I do if I have no megabytes to install BiP?

After ordering BiP SOS package service, you will be provided 100 free minutes and 500 MB additionally until the end of the day to install BiP and make calls using the messenger.

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How long are 100 free minutes available?

100 minutes are available till the end of the day they were ordered. When making calls using BiP Out Call function, BiP Out minutes are spent first, regardless of the terms of the tariff plan.

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How can I check the remaining minutes?

To check the remaining minutes, dial *121#

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Can minutes be used only for calls via BiP messenger?

Yes, minutes are only given for calls via BiP application that are made within Ukraine via BiP Out call function.

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Can I call via BiP only to subscribers who also have BiP installed?

The advantage of BiP messenger is that it is possible to make calls to all landline and mobile phones within Ukraine, even to those where BiP is not installed. It is not possible to call only short codes and numbers starting with 0700, 0800, 0900 etc.

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Do I need an internet connection to make calls via BiP application?

Yes, your phone needs to be connected to the internet (both mobile internet and Wi-Fi) to make a call.

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Can I use BiP SOS package abroad?

No, you can't. The service is valid within Ukraine only. The provision of services in temporarily occupied territories and uncontrolled territories may be restricted or impossible due to circumstances beyond the control and influence of the operator. Terms of service are current as of October 09, 2019.

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service

 
0 800 20 5433
Free from fixed and mobile numbers within Ukraine
5433
from lifecell numbers
 
  Support

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